Foundation – Appropriateness
System Design & Core Structure
A standards‑compliant and appropriate management system is developed collaboratively. Structures, roles, processes, and documentation are designed to fit the organization.
Goal
Establishment or refinement of a well‑designed management system aligned with the organization and structured to meet the requirements of applicable standards.
Customer’s Key Question
“How should our processes and policies be designed to comply with the standard while still fitting our organization?”
Content
Definition of governance, roles, responsibilities, and authorities
Consideration of risks and opportunities, strategic objectives, and planning logic
Definition of the management system structure (process landscape, core and supporting processes)
Establishment of fundamental processes, policies, and documentation
Development of core policies and documented information (e.g. guidelines/policies, process descriptions, procedures)
Definition of key methods and control mechanisms (e.g. KPIs, document control, action tracking)
Definition of key interfaces between organizational units and processes
Consideration and integration of existing management systems (IMS capability)
Exemplary Approach
Analysis of the existing organizational structure, processes, and available policies
Joint structuring of the management system logic aligned with the relevant standard clauses
Facilitated workshops with subject matter experts and management to derive practical solutions
Methodological support in structuring processes and responsibilities
Iterative alignment and consolidation of results into a consistent system architecture
Ensuring compatibility with existing systems (IMS perspective)
Result
Appropriately designed management system structure
Clearly defined processes, roles, and responsibilities
Documented system foundation aligned with the logic of the applicable standard
The organization is structurally compliant and prepared for the implementation phase
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